Accessibility

Ensuring Istanbul is Welcoming to All Travelers

At Visit Istanbul, we believe travel should be inclusive and barrier-free. We are committed to making Istanbulโ€™s rich culture, history, and attractions accessible to everyone, regardless of physical ability or special needs.

Our Accessibility Commitment

1. Accessible Attractions & Landmarks

We work with Istanbulโ€™s top sites to improve accessibility, including:

  • Wheelchair ramps & elevatorsย at major attractions (Hagia Sophia, Topkapฤฑ Palace)
  • Tactile paths & audio guidesย for visually impaired visitors
  • Reserved parking & drop-off zonesย near entrances

See our full list of accessible attractions

2. Accessible Transportation

  • Istanbulkartย (public transport card) discounts for travelers with disabilities
  • Accessible metro stations & ferriesย with ramps and priority seating
  • Wheelchair-friendly taxisย (arrange viaย iSTANBUL CARDย app)

3. Accommodations

  • Partner hotels withย roll-in showers, grab bars, and accessible room layouts
  • Trained staffย to assist guests with disabilities

Browse certified accessible hotels

Resources for Travelers

๐Ÿ”น Accessibility Guide

Download our free Accessible Istanbul Travel Guide with:
โœ” Detailed accessibility info for top sites
โœ” Emergency contacts & medical services
โœ” Tips for navigating the city

๐Ÿ”น Sign Language Support

  • Video guidesย with sign language (Turkish & International)
  • Deaf-friendly toursย available upon request

๐Ÿ”น Hidden Disabilities

We support travelers with:

  • Autism & sensory needs (quiet hours at select museums)
  • Chronic illnesses (priority seating, rest areas)

How Weโ€™re Improving

  • Training tourism staffย in disability awareness
  • Expanding wheelchair rentalย services at key locations
  • Advocating for city-wide accessibility upgrades

Feedback & Assistance

Have suggestions or need help planning an accessible trip?
๐Ÿ“ง Email:ย beyazmasa@ibb.gov.tr
๐Ÿ“ž Phone: +90 212 153 00 00 (TTY available)

“Istanbul stole my heart โ€“ and thanks to the accessibility efforts, my wheelchair didnโ€™t stop me from exploring!”
โ€“ A recent traveler